MoabSports.com (The Sock Company) Policies

Note: The name appearing on your credit card statement will be "The Sock Company"

SHIPPING INFORMATION

Delivery Area
Shipping is available to all 50 states including FPO and APO addresses. Note: UPS does not offer service to APO and FPO addresses. We ship Priority Mail to APO, FPO & U.S. Territories.

Shipping Costs
Ground shipping is a flat rate of $5.95 for all orders under $49.95.00. Orders $49.95.00 and over qualify for FREE ground shipping. We do offer expedited shipping at a flat rate of $15.95 for 2nd Day Air and $8.95 for 3 Day Select. (Please call toll free 1-888-472-5678 for Next Day Air shipping prices and availability.) A shipping surcharge of $10 is added to orders shipped outside the lower 48 states.

International Shipping (Outside of the USA)
MoabSports.com has partnered with a trusted third-party company, iShopUSA to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into an iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department.

Order Processing
Currently orders are being processed in 1 to 3 business days from receipt of order. Expedited orders received by 12:00 NOON EST are processed and shipped the same business day (excluding weekends and holidays.) Expedited orders received after 12:00 NOON EST are processed and shipped the next business day (During December Holidays please check home page for Holiday Shipping Schedule.)

Delivery Time:
Depending on the ship to address ground shipping can take approximately 1 to 6 days from the date shipped (excluding weekends and holidays). Expedited shipping is two business days for 2nd Day Air and 3 business days for 3 Day Select (excluding weekends and holidays). When determining the delivery date for expedited shipments please don't count the day the item is shipped.

*** If you have any questions about shipping costs, order processing, or delivery time please don't hesitate to call us toll free at 1-888-472-5678.

No Hassle 365 Day RETURNS
100% Satisfaction Guaranteed. If you are not completely satisfied simply follow the instructions on the back of the invoice included in your package. All returns must be in original packaging.

Shipping charges are not refundable (unless of course it was our mistake, in which case we will pay the cost for return delivery via UPS Ground or USPS Priority Mail.)

Moab Sports
40 Carver Ave.
Westwood, NJ 07675 USA
(please send all returns to the above address)

EXCHANGES
If you would like to exchange merchandise that you have received please fill out the return form on the back of your invoice and send the items back to the address listed on the form.

If you have any questions about exchanges or returns please feel free to call our toll free number 1-888-472-5678. or email us at info@tscweb.com

TAX
Non-clothing items shipped to New Jersey are subject to a 7% state sales tax.